Eligibility: You may return items within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached.
Exclusions:Final sale items, gift cards, and personalized items cannot be returned.
2. Refunds
Processing Time:Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
Refund Method:Approved refunds will be processed back to the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
3. Exchanges
If you wish to exchange an item for a different size or color, please return the original item following the return process,and place a new order for the desired item.
4. Return Shipping
Cost:Customers are responsible for return shipping costs unless the item is defective or incorrect. In this case, we will provide a prepaid return label.
Shipping Fees:Original shipping fees are non-refundable.
5. How to Return an Item
Contact our customer service team at [insert email or phone number] to initiate your return.
Pack the item securely in its original packaging, including any accessories and tags.
Send your return to the address provided by our customer service team.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and will send a replacement at no additional cost.
7. Contact Us
For any questions regarding returns or refunds, please reach out to our customer service team at [care@spriquegmail.com or +919557862759].
Thank you for understanding our policy. We appreciate your business and are here to ensure you have a great shopping experience!
